Cancellation and Refund
theroyaltraveller believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is made within 2 days of placing the order. However, the cancellation request may not be entertained if the trip already cancelled communicated to the Passenger and they have initiated the process of Booking them.
To complete your return, we require a receipt or proof of Booking.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- Any item that is returned more than 30 days after Booking
Refund
Once your request is received to the company successfully, we will instantly initiate the refund to your source account or chosen method of refund within 30 working days. We will also notify you of the approval or rejection of your refund.
In case of any Refunds approved by the theroyaltraveller, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Cancellation Policy
If you contact us, we would plan to cancel your registration as soon as possible.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at theroyaltraveller24@gmail.com
Contact us at theroyaltraveller24@gmail.com for questions related to refunds and returns.